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Computer User Support Specialists

in Massachusetts

Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, or via telephone or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems. Excludes "Network and Computer Systems Administrators" (15-1142).

Occupation Projection for Computer User Support Specialists

SOC
Code
Title Employment Change Average Annual Typical education needed for entry
2016 2026 Level Percent Exits Transfers Change Openings
151151  Computer User Support Specialists 20,736 22,741 2,005 9.67 % 442 1,119 200 1,761 Some college, no degree 

Computer User Support Specialists Projections by Industry

CSV of this data
Projection Table Definitions and Notes
Industry 2016
Employment
Projected 2026 Employment Change
2016-2026
2017
Mean Annual OES Wage
Number Percent Distribution Number Percent Distribution Number Percent
Professional, Scientific, and Technical Services    7,730  37 % 9,090  40 % 1,360  18 % $64,300
Professional, Scientific, and Technical Services    7,730  37 % 9,090  40 % 1,360  18 % $64,300
Information    2,360  11 % 2,520  11 % 160  7 % $63,490
Wholesale Trade    1,960  9 % 2,000  9 % 40  2 % $58,030
Publishing Industries (except Internet)    1,830  9 % 1,950  9 % 120  7 % $61,900
Computer and Electronic Product Manufacturing    1,770  9 % 1,600  7 % -170  -9 % $62,150
Educational Services    1,740  8 % 1,950  9 % 210  12 % $56,880
Educational Services    1,740  8 % 1,950  9 % 210  12 % $56,880
Merchant Wholesalers, Durable Goods    1,200  6 % 1,200  5 % 0  0 % $60,670
Finance and Insurance    890  4 % 930  4 % 40  4 % $62,680
Health Care and Social Assistance    820  4 % 900  4 % 80  10 % $55,980
Administrative and Support and Waste Management and Remediat    800  4 % 890  4 % 90  12 % $55,060
Management of Companies and Enterprises    770  4 % 820  4 % 50  8 % $59,700
Management of Companies and Enterprises    770  4 % 820  4 % 50  8 % $59,700
Wholesale Electronic Markets and Agents and Brokers    580  3 % 620  3 % 40  7 % $55,020
Securities, Commodity Contracts, and Other Financial Investm    370  2 % 380  2 % 10  2 % $66,800
Hospitals    350  2 % 370  2 % 20  7 % $57,560
Ambulatory Health Care Services    340  2 % 380  2 % 40  13 % $56,620
Insurance Carriers and Related Activities    320  2 % 340  2 % 20  7 % $62,170
Merchant Wholesalers, Nondurable Goods    190  1 % 190  1 % 0  1 % $56,490
Other Information Services    170  1 % 190  1 % 20  9 % $60,310
Data Processing, Hosting and Related Services    170  1 % 200  1 % 30  15 % $77,750
Telecommunications    170  1 % 170  1 % 0  0 % $68,530
Other Services (except Government)    130  1 % 140  1 % 10  6 % $58,050
Construction    120  1 % 140  1 % 20  13 % $62,900
Real Estate and Rental and Leasing    110  1 % 120  1 % 10  8 % $62,530
Social Assistance    110  1 % 110  1 % 0  7 % $51,630
Specialty Trade Contractors    100  0 % 110  1 % 10  13 % $62,900
Massachusetts Department of Unemployment Assistance
Economic Research
This workforce product was funded by a grant awarded by the U.S. Department of Labor's Employment and Training Administration. (more...)