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Computer User Support Specialists

in Massachusetts

Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, or via telephone or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems. Excludes "Network and Computer Systems Administrators" (15-1142).

Occupation Projection for Computer User Support Specialists

SOC
Code
Title Employment Change Average Annual Typical education needed for entry
2016 2026 Level Percent Exits Transfers Change Openings
151151  Computer User Support Specialists 20,736 22,741 2,005 9.67 % 442 1,119 200 1,761 Some college, no degree 

Computer User Support Specialists Projections by Industry

Industry 2016
Employment
Projected 2026 Employment Change
2016-2026
2018
Mean Annual OES Wage
Number Percent Distribution Number Percent Distribution Number Percent
Professional, Scientific, and Technical Services    7,730  37 % 9,090  40 % 1,360  18 % $64,590
Professional, Scientific, and Technical Services    7,730  37 % 9,090  40 % 1,360  18 % $64,590
Information    2,360  11 % 2,520  11 % 160  7 % $65,920
Wholesale Trade    1,960  9 % 2,000  9 % 40  2 % $63,640
Publishing Industries (except Internet)    1,830  9 % 1,950  9 % 120  7 % $64,600
Educational Services    1,740  8 % 1,950  9 % 210  12 % $67,200
Educational Services    1,740  8 % 1,950  9 % 210  12 % $67,200
Merchant Wholesalers, Durable Goods    1,200  6 % 1,200  5 % 0  0 % $64,780
Finance and Insurance    890  4 % 930  4 % 40  4 % $64,460
Health Care and Social Assistance    820  4 % 900  4 % 80  10 % $58,940
Administrative and Support and Waste Management and Remediat    800  4 % 890  4 % 90  12 % $57,770
Management of Companies and Enterprises    770  4 % 820  4 % 50  8 % $60,320
Management of Companies and Enterprises    770  4 % 820  4 % 50  8 % $60,320
Wholesale Electronic Markets and Agents and Brokers    580  3 % 620  3 % 40  7 % $61,350
Securities, Commodity Contracts, and Other Financial Investm    370  2 % 380  2 % 10  2 % $68,310
Hospitals    350  2 % 370  2 % 20  7 % $59,820
Ambulatory Health Care Services    340  2 % 380  2 % 40  13 % $61,380
Insurance Carriers and Related Activities    320  2 % 340  2 % 20  7 % $62,760
Merchant Wholesalers, Nondurable Goods    190  1 % 190  1 % 0  1 % $57,920
Other Information Services    170  1 % 190  1 % 20  9 % $64,570
Data Processing, Hosting and Related Services    170  1 % 200  1 % 30  15 % $78,730
Telecommunications    170  1 % 170  1 % 0  0 % $70,780
Other Services (except Government)    130  1 % 140  1 % 10  6 % $57,950
Construction    120  1 % 140  1 % 20  13 % $64,500
Real Estate and Rental and Leasing    110  1 % 120  1 % 10  8 % $66,220
Social Assistance    110  1 % 110  1 % 0  7 % $51,940
Massachusetts Department of Unemployment Assistance
Economic Research
This workforce product was funded by a grant awarded by the U.S. Department of Labor's Employment and Training Administration. (more...)