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Switchboard Operators, Including Answering Service

in Massachusetts

Operate telephone business systems equipment or switchboards to relay incoming, outgoing, and interoffice calls. May supply information to callers and record messages.

All Industry Projections for this Occupation

SOC
Code
Title Employment Change Annual Average Openings Typical education needed for entry
2014 2024 Level Percent Total Growth Replace-
ments
432011  Switchboard Operators, Including Answering Service 3,047 2,028 -1,019 -33.44 % 36 36 High school diploma or equivalent 

Industry Projections for this Occupation

CSV of this data
Projection Table Definitions and Notes
Industry 2014
Employment
Projected 2024 Employment Change
2014-2024
2016
Mean Annual OES Wage
Number Percent Distribution Number Percent Distribution Number Percent
Health Care and Social Assistance    1,140  37 % 780  38 % -360  -32 % $32,710
Hospitals    530  17 % 360  18 % -170  -32 % $33,400
Ambulatory Health Care Services    340  11 % 240  12 % -100  -29 % $32,600
Motor Vehicle and Parts Dealers    270  9 % 170  9 % -100  -36 % $31,740
Nursing and Residential Care Facilities    180  6 % 120  6 % -60  -34 % $31,080
Massachusetts Department of Unemployment Assistance
Department Economic Research
This workforce product was funded by a grant awarded by the U.S. Department of Labor's Employment and Training Administration. (more...)