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Bill and Account Collectors

in Massachusetts

Locate and notify customers of delinquent accounts by mail, telephone, or personal visit to solicit payment. Duties include receiving payment and posting amount to customer's account; preparing statements to credit department if customer fails to respond; initiating repossession proceedings or service disconnection; and keeping records of collection and status of accounts.

All Industry Projections for this Occupation

SOC
Code
Title Employment Change Annual Average Openings Typical education needed for entry
2014 2024 Level Percent Total Growth Replace-
ments
433011  Bill and Account Collectors 6,530 6,111 -419 -6.42 % 160 160 High school diploma or equivalent 

Industry Projections for this Occupation

CSV of this data
Projection Table Definitions and Notes
Industry 2014
Employment
Projected 2024 Employment Change
2014-2024
2016
Mean Annual OES Wage
Number Percent Distribution Number Percent Distribution Number Percent
Administrative and Support and Waste Management and Remediat    1,530  23 % 1,340  22 % -190  -12 % $38,880
Administrative and Support Services    1,470  23 % 1,290  21 % -180  -12 % $38,850
Health Care and Social Assistance    1,300  20 % 1,350  22 % 50  4 % $45,090
Finance and Insurance    990  15 % 940  15 % -50  -5 % $48,640
Ambulatory Health Care Services    710  11 % 770  13 % 60  8 % $43,560
Credit Intermediation and Related Activities    690  11 % 650  11 % -40  -6 % $45,560
Wholesale Trade    660  10 % 600  10 % -60  -10 % $47,890
Professional, Scientific, and Technical Services    570  9 % 520  8 % -50  -8 % $43,370
Professional, Scientific, and Technical Services    570  9 % 520  8 % -50  -8 % $43,370
Hospitals    460  7 % 460  8 % 0  2 % $46,810
Merchant Wholesalers, Durable Goods    390  6 % 340  6 % -50  -12 % $48,810
Management of Companies and Enterprises    300  5 % 280  5 % -20  -7 % $45,890
Management of Companies and Enterprises    300  5 % 280  5 % -20  -7 % $45,890
Information    210  3 % 180  3 % -30  -15 % $45,930
Merchant Wholesalers, Nondurable Goods    210  3 % 190  3 % -20  -8 % $47,910
Nonstore Retailers    190  3 % 190  3 % 0  -1 % $44,740
Massachusetts Department of Unemployment Assistance
Department Economic Research
This workforce product was funded by a grant awarded by the U.S. Department of Labor's Employment and Training Administration. (more...)