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Order Clerks

in Massachusetts

Receive and process incoming orders for materials, merchandise, classified ads, or services such as repairs, installations, or rental of facilities. Generally receives orders via mail, phone, fax, or other electronic means. Duties include informing customers of receipt, prices, shipping dates, and delays; preparing contracts; and handling complaints. Excludes "Dispatchers, Except Police, Fire, and Ambulance" (43-5032) who both dispatch and take orders for services.

Occupation Projection for Order Clerks

SOC
Code
Title Employment Change Average Annual Typical education needed for entry
2016 2026 Level Percent Exits Transfers Change Openings
434151  Order Clerks 2,315 2,199 -116 -5.01 % 105 148 -12 241 High school diploma or equivalent 

Order Clerks Projections by Industry

Industry 2016
Employment
Projected 2026 Employment Change
2016-2026
2017
Mean Annual OES Wage
Number Percent Distribution Number Percent Distribution Number Percent
Wholesale Trade    570  24 % 530  24 % -40  -6 % $39,870
Merchant Wholesalers, Nondurable Goods    240  10 % 220  10 % -20  -7 % $42,490
Merchant Wholesalers, Durable Goods    240  11 % 230  10 % -10  -6 % $35,650
Professional, Scientific, and Technical Services    210  9 % 210  9 % 0  1 % $43,640
Information    210  9 % 200  9 % -10  -5 % $30,500
Professional, Scientific, and Technical Services    210  9 % 210  9 % 0  1 % $43,640
Management of Companies and Enterprises    150  6 % 140  6 % -10  -3 % $36,200
Management of Companies and Enterprises    150  6 % 140  6 % -10  -3 % $36,200
Building Material and Garden Equipment and Supplies Dealers    130  6 % 120  5 % -10  -7 % $40,830
Nonstore Retailers    120  5 % 130  6 % 10  13 % $33,410
Massachusetts Department of Unemployment Assistance
Economic Research
This workforce product was funded by a grant awarded by the U.S. Department of Labor's Employment and Training Administration. (more...)