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Receptionists and Information Clerks

in Massachusetts

Answer inquiries and provide information to the general public, customers, visitors, and other interested parties regarding activities conducted at establishment and location of departments, offices, and employees within the organization. Excludes "Switchboard Operators, Including Answering Service" (43-2011).

Occupation Projection for Receptionists and Information Clerks

SOC
Code
Title Employment Change Average Annual Typical education needed for entry
2016 2026 Level Percent Exits Transfers Change Openings
434171  Receptionists and Information Clerks 21,451 21,970 519 2.42 % 1,350 1,441 52 2,843 High school diploma or equivalent 

Receptionists and Information Clerks Projections by Industry

Industry 2016
Employment
Projected 2026 Employment Change
2016-2026
2017
Mean Annual OES Wage
Number Percent Distribution Number Percent Distribution Number Percent
Health Care and Social Assistance    7,540  35 % 8,280  38 % 740  10 % $33,920
Ambulatory Health Care Services    4,720  22 % 5,100  23 % 380  8 % $34,490
Other Services (except Government)    3,080  14 % 3,040  14 % -40  -1 % $27,880
Arts, Entertainment, and Recreation    2,510  12 % 2,480  11 % -30  -1 % $28,600
Personal and Laundry Services    2,400  11 % 2,390  11 % -10  -0 % $27,720
Amusement, Gambling, and Recreation Industries    2,250  10 % 2,220  10 % -30  -1 % $28,710
Professional, Scientific, and Technical Services    2,070  10 % 2,120  10 % 50  3 % $34,890
Professional, Scientific, and Technical Services    2,070  10 % 2,120  10 % 50  3 % $34,890
Nursing and Residential Care Facilities    1,610  8 % 1,900  9 % 290  18 % $31,900
Finance and Insurance    990  5 % 960  4 % -30  -4 % $37,240
Administrative and Support and Waste Management and Remediat    880  4 % 860  4 % -20  -2 % $31,540
Educational Services    840  4 % 870  4 % 30  4 % $32,960
Educational Services    840  4 % 870  4 % 30  4 % $32,960
Administrative and Support Services    840  4 % 820  4 % -20  -3 % $31,390
Hospitals    610  3 % 650  3 % 40  8 % $37,750
Social Assistance    610  3 % 630  3 % 20  2 % $31,040
Religious, Grantmaking, Civic, Professional, and Similar Org    600  3 % 570  3 % -30  -4 % $28,190
Credit Intermediation and Related Activities    520  2 % 490  2 % -30  -5 % $37,870
Wholesale Trade    510  2 % 480  2 % -30  -5 % $32,370
Real Estate and Rental and Leasing    490  2 % 460  2 % -30  -6 % $32,910
Real Estate    420  2 % 390  2 % -30  -6 % $32,810
Construction    380  2 % 380  2 % 0  2 % $33,240
Insurance Carriers and Related Activities    310  1 % 310  1 % 0  -1 % $33,470
Motor Vehicle and Parts Dealers    290  1 % 290  1 % 0  2 % $29,970
Management of Companies and Enterprises    280  1 % 270  1 % -10  -3 % $33,980
Management of Companies and Enterprises    280  1 % 270  1 % -10  -3 % $33,980
Merchant Wholesalers, Nondurable Goods    220  1 % 210  1 % -10  -6 % $35,050
Information    190  1 % 160  1 % -30  -17 % $33,290
Specialty Trade Contractors    190  1 % 190  1 % 0  3 % $33,970
Securities, Commodity Contracts, and Other Financial Investm    170  1 % 160  1 % -10  -4 % $43,300
Merchant Wholesalers, Durable Goods    150  1 % 140  1 % -10  -6 % $33,900
Wholesale Electronic Markets and Agents and Brokers    130  1 % 130  1 % 0  -4 % $29,350
Accommodation and Food Services    110  1 % 110  0 % 0  -4 % $31,790
Massachusetts Department of Unemployment Assistance
Economic Research
This workforce product was funded by a grant awarded by the U.S. Department of Labor's Employment and Training Administration. (more...)