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Receptionists and Information Clerks

in Massachusetts

Answer inquiries and provide information to the general public, customers, visitors, and other interested parties regarding activities conducted at establishment and location of departments, offices, and employees within the organization. Excludes "Switchboard Operators, Including Answering Service" (43-2011).

Occupation Projection for Receptionists and Information Clerks

SOC
Code
Title Employment Change Average Annual Typical education needed for entry
2016 2026 Level Percent Exits Transfers Change Openings
434171  Receptionists and Information Clerks 21,451 21,970 519 2.42 % 1,350 1,441 52 2,843 High school diploma or equivalent 

Receptionists and Information Clerks Projections by Industry

Industry 2016
Employment
Projected 2026 Employment Change
2016-2026
2018
Mean Annual OES Wage
Number Percent Distribution Number Percent Distribution Number Percent
Health Care and Social Assistance    7,540  35 % 8,280  38 % 740  10 % $34,150
Ambulatory Health Care Services    4,720  22 % 5,100  23 % 380  8 % $34,600
Other Services (except Government)    3,080  14 % 3,040  14 % -40  -1 % $29,020
Arts, Entertainment, and Recreation    2,510  12 % 2,480  11 % -30  -1 % $29,180
Personal and Laundry Services    2,400  11 % 2,390  11 % -10  -0 % $28,940
Amusement, Gambling, and Recreation Industries    2,250  10 % 2,220  10 % -30  -1 % $29,230
Professional, Scientific, and Technical Services    2,070  10 % 2,120  10 % 50  3 % $36,720
Professional, Scientific, and Technical Services    2,070  10 % 2,120  10 % 50  3 % $36,720
Nursing and Residential Care Facilities    1,610  8 % 1,900  9 % 290  18 % $32,050
Finance and Insurance    990  5 % 960  4 % -30  -4 % $37,820
Administrative and Support and Waste Management and Remediat    880  4 % 860  4 % -20  -2 % $33,060
Educational Services    840  4 % 870  4 % 30  4 % $33,330
Educational Services    840  4 % 870  4 % 30  4 % $33,330
Administrative and Support Services    840  4 % 820  4 % -20  -3 % $33,040
Hospitals    610  3 % 650  3 % 40  8 % $39,230
Social Assistance    610  3 % 630  3 % 20  2 % $31,980
Religious, Grantmaking, Civic, Professional, and Similar Org    600  3 % 570  3 % -30  -4 % $27,720
Credit Intermediation and Related Activities    520  2 % 490  2 % -30  -5 % $38,900
Wholesale Trade    510  2 % 480  2 % -30  -5 % $35,850
Real Estate and Rental and Leasing    490  2 % 460  2 % -30  -6 % $33,500
Real Estate    420  2 % 390  2 % -30  -6 % $33,420
Construction    380  2 % 380  2 % 0  2 % $34,910
Insurance Carriers and Related Activities    310  1 % 310  1 % 0  -1 % $34,020
Motor Vehicle and Parts Dealers    290  1 % 290  1 % 0  2 % $30,900
Management of Companies and Enterprises    280  1 % 270  1 % -10  -3 % $36,040
Management of Companies and Enterprises    280  1 % 270  1 % -10  -3 % $36,040
Merchant Wholesalers, Nondurable Goods    220  1 % 210  1 % -10  -6 % $35,400
Information    190  1 % 160  1 % -30  -17 % $35,000
Specialty Trade Contractors    190  1 % 190  1 % 0  3 % $37,250
Securities, Commodity Contracts, and Other Financial Investm    170  1 % 160  1 % -10  -4 % $42,400
Merchant Wholesalers, Durable Goods    150  1 % 140  1 % -10  -6 % $36,690
Accommodation and Food Services    110  1 % 110  0 % 0  -4 % $31,120
Massachusetts Department of Unemployment Assistance
Economic Research
This workforce product was funded by a grant awarded by the U.S. Department of Labor's Employment and Training Administration. (more...)