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Receptionists and Information Clerks

in Massachusetts

Answer inquiries and provide information to the general public, customers, visitors, and other interested parties regarding activities conducted at establishment and location of departments, offices, and employees within the organization. Excludes "Switchboard Operators, Including Answering Service" (43-2011).

All Industry Projections for this Occupation

SOC
Code
Title Employment Change Annual Average Openings Typical education needed for entry
2014 2024 Level Percent Total Growth Replace-
ments
434171  Receptionists and Information Clerks 19,907 20,731 824 4.14 % 618 82 536 High school diploma or equivalent 

Industry Projections for this Occupation

CSV of this data
Projection Table Definitions and Notes
Industry 2014
Employment
Projected 2024 Employment Change
2014-2024
2016
Mean Annual OES Wage
Number Percent Distribution Number Percent Distribution Number Percent
Health Care and Social Assistance    7,910  40 % 9,060  44 % 1,150  14 % $32,900
Ambulatory Health Care Services    4,840  24 % 5,640  27 % 800  17 % $33,770
Other Services (except Government)    3,270  16 % 3,490  17 % 220  7 % $27,230
Personal and Laundry Services    2,650  13 % 2,890  14 % 240  9 % $26,940
Professional, Scientific, and Technical Services    1,740  9 % 1,580  8 % -160  -9 % $34,500
Professional, Scientific, and Technical Services    1,740  9 % 1,580  8 % -160  -9 % $34,500
Nursing and Residential Care Facilities    1,440  7 % 1,640  8 % 200  14 % $28,910
Arts, Entertainment, and Recreation    1,260  6 % 1,210  6 % -50  -4 % $27,790
Amusement, Gambling, and Recreation Industries    1,120  6 % 1,080  5 % -40  -3 % $27,810
Educational Services    840  4 % 810  4 % -30  -3 % $34,590
Educational Services    840  4 % 810  4 % -30  -3 % $34,590
Social Assistance    830  4 % 870  4 % 40  4 % $31,320
Hospitals    810  4 % 910  4 % 100  13 % $37,050
Finance and Insurance    700  3 % 670  3 % -30  -4 % $37,250
Administrative and Support and Waste Management and Remediat    640  3 % 630  3 % -10  -1 % $31,090
Administrative and Support Services    610  3 % 600  3 % -10  -1 % $30,910
Religious, Grantmaking, Civic, Professional, and Similar Org    550  3 % 530  3 % -20  -3 % $28,100
Construction    420  2 % 400  2 % -20  -5 % $33,980
Motor Vehicle and Parts Dealers    380  2 % 370  2 % -10  -2 % $34,140
Wholesale Trade    340  2 % 310  2 % -30  -8 % $32,570
Real Estate and Rental and Leasing    330  2 % 300  1 % -30  -9 % $32,320
Insurance Carriers and Related Activities    300  1 % 280  1 % -20  -7 % $33,390
Real Estate    280  1 % 260  1 % -20  -10 % $31,890
Information    250  1 % 210  1 % -40  -16 % $37,590
Specialty Trade Contractors    250  1 % 240  1 % -10  -5 % $33,970
Credit Intermediation and Related Activities    210  1 % 200  1 % -10  -2 % $34,520
Management of Companies and Enterprises    210  1 % 200  1 % -10  -6 % $33,760
Management of Companies and Enterprises    210  1 % 200  1 % -10  -6 % $33,760
Merchant Wholesalers, Durable Goods    180  1 % 160  1 % -20  -10 % $33,870
Accommodation and Food Services    170  1 % 170  1 % 0  -3 % $31,970
Computer and Electronic Product Manufacturing    150  1 % 120  1 % -30  -19 % $37,810
Accommodation, including Hotels and Motels    140  1 % 140  1 % 0  -3 % $31,770
Merchant Wholesalers, Nondurable Goods    110  1 % 100  1 % -10  -6 % $34,980
Construction of Buildings    100  1 % 100  0 % 0  -3 % $33,070
Massachusetts Department of Unemployment Assistance
Department Economic Research
This workforce product was funded by a grant awarded by the U.S. Department of Labor's Employment and Training Administration. (more...)