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Computer User Support Specialists

in Massachusetts

Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, or via telephone or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems. Excludes "Network and Computer Systems Administrators" (15-1142).

All Industry Projections for this Occupation

SOC
Code
Title Employment Change Annual Average Openings Typical education needed for entry
2014 2024 Level Percent Total Growth Replace-
ments
151151  Computer User Support Specialists 16,645 18,285 1,640 9.85 % 378 164 214 Some college, no degree 

Industry Projections for this Occupation

CSV of this data
Projection Table Definitions and Notes
Industry 2014
Employment
Projected 2024 Employment Change
2014-2024
2016
Mean Annual OES Wage
Number Percent Distribution Number Percent Distribution Number Percent
Professional, Scientific, and Technical Services    4,490  27 % 5,430  30 % 940  21 % $66,880
Professional, Scientific, and Technical Services    4,490  27 % 5,430  30 % 940  21 % $66,880
Educational Services    1,940  12 % 2,070  11 % 130  7 % $54,040
Educational Services    1,940  12 % 2,070  11 % 130  7 % $54,040
Information    1,800  11 % 2,050  11 % 250  14 % $66,420
Finance and Insurance    1,350  8 % 1,440  8 % 90  7 % $64,510
Wholesale Trade    1,330  8 % 1,320  7 % -10  -0 % $58,290
Publishing Industries (except Internet)    1,220  7 % 1,450  8 % 230  19 % $66,780
Administrative and Support and Waste Management and Remediat    1,200  7 % 1,370  7 % 170  14 % $56,780
Administrative and Support Services    1,180  7 % 1,350  7 % 170  14 % $56,850
Management of Companies and Enterprises    1,060  6 % 1,100  6 % 40  4 % $60,580
Management of Companies and Enterprises    1,060  6 % 1,100  6 % 40  4 % $60,580
Computer and Electronic Product Manufacturing    1,040  6 % 920  5 % -120  -12 % $60,920
Merchant Wholesalers, Durable Goods    890  5 % 860  5 % -30  -3 % $61,590
Health Care and Social Assistance    810  5 % 930  5 % 120  16 % $56,020
Securities, Commodity Contracts, and Other Financial Investm    480  3 % 490  3 % 10  4 % $65,600
Credit Intermediation and Related Activities    410  2 % 450  2 % 40  10 % $54,790
Insurance Carriers and Related Activities    400  2 % 420  2 % 20  6 % $63,490
Hospitals    400  2 % 450  2 % 50  12 % $56,880
Wholesale Electronic Markets and Agents and Brokers    340  2 % 360  2 % 20  7 % $54,270
Other Services (except Government)    270  2 % 280  2 % 10  4 % $57,420
Ambulatory Health Care Services    240  1 % 300  2 % 60  24 % $58,770
Telecommunications    210  1 % 210  1 % 0  -2 % $62,210
Data Processing, Hosting and Related Services    190  1 % 200  1 % 10  6 % $69,310
Other Information Services    170  1 % 180  1 % 10  9 % $62,990
Miscellaneous Store Retailers    150  1 % 120  1 % -30  -20 % $45,050
State Government, Excluding Education and Hospitals    150  1 % 150  1 % 0  -1 % $59,790
Repair and Maintenance    150  1 % 150  1 % 0  0 % $61,100
Merchant Wholesalers, Nondurable Goods    100  1 % 110  1 % 10  1 % $59,000